Study: My Understanding of Businesses

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Choosing a Chimney Repair Service

If you get a phone call from someone who offers chimney repair services for a big discount, be warned! There are many scam artists everywhere posing as qualified chimney repair companies. Of course, you should only hire fully qualified professionals lest your chimney becomes a fire hazard.

Here are important considerations for choosing a chimney repair company:

Unregulated Industry

Unfortunately, while chimney safety can be a matter of life and death, the industry is unregulated. The good news is professionals who have displayed skill and excellence may be issued licenses and certifications by nationally recognized associations.

NGFS & NFI Membership

Membership in the National Chimney Repair Guild (NCSG) and National Fireplace Institute (NFI) shows a chimney repair company’s interest in improving its services. Such organizations do not issue certifications, but membership is a sign of the company’s commitment to its industry.

Individual CSIA Certification

In the U.S., the Chimney Repair Institute of America (CSIA) provides the minimum nationally recognized standard for chimney repair services in the U.S. NFI certifications are a more advanced set of credentials in the field of gas, wood and pellet-burning appliances. When considering a chimney repair services, make them prove that the workers themselves have CSIA or NFI certifications, instead of just the owners themselves.

Insurance

If you hire an insured chimney repair service, you will be protected against damages or injuries that may occur on the job.

Online Reviews

Online reviews on various chimney repair companies can be more helpful that you thought. Of course, you have to consider the credibility of the website itself where you read the reviews from. Marketing websites, as you might expect, are made to promote a specific company by manufacturing good reviews on it or bad reviews for its competitors. Always stick to popular independent consumer sites where you can get real insights from real consumers.

Client References

There’s no overemphasizing the importance of talking to client references that your prospect provides. This gives you a sneak peek into the outcome that may await you when you hire that company. Listen to the comments or feedback of their past clients about their work. If a company doesn’t want to give references, it only means one thing – they’re hiding something. And if they’re hiding something, you wouldn’t want to take things further.

Safety

It can be tempting to go with the cheapest offer from a chimney repair company, but it’s always best to ensure that the work is done according to professional industry standards. Remember that if a chimney is not properly repaired or maintained, it can cause a fire or expose the entire household to deadly fumes, such as carbon monoxide.

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